I was panicked when I first received the NIP, not to mention the discomfort and humiliation that came with a member of the public who reported the police photographing my face. I did not know how to articulate how I felt until I read a phrase on Aurigaadvocates’ website saying, ‘We understand the trauma created by being prosecuted for a motoring offence.’ I suddenly realised those feelings are also traumas’. Since I first called for help, Auriga not only has understood my traumas but also helped me recover from them. Ms. Andrea Clegg is a very experienced and professional lawyer and I was deeply impressed by her responsiveness as always. While I had planned for the worst and was ready to attend educational courses or go to court, Andrea’s expertise and efficiency helped me avoid prosecution, and the case was eventually cancelled. Importantly, she always used the most accessible language to get me to comprehend (English is my second language), and her logical articulations, along with calm tone of voice always soothed me. I noticed she had a book entitled Defend Your Licence: A Driver’s Manual for sale on Amazon, I decided to buy it to enhance my understanding of motoring laws. She is a true expert! There are no words to express my gratitude, all I can say is that I highly recommend her and her team.